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Terms of Service

Last Updated: March 28, 2026

Welcome to Mingo, a product of SimpliCloud, a DBA of H3 Global LLC, a Texas limited liability company ("Company," "we," "us," or "our"). By accessing or using our service at mingoapp.co, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our service.

1. Acceptance of Terms

By creating an account and using Mingo, you agree to comply with and be legally bound by these Terms, whether or not you become a registered user. These Terms govern your access to and use of the services, software, and websites provided by Mingo.

2. Description of Service

Mingo is a brand deal management platform designed for content creators to manage brand collaborations, store and share content, track their pipeline from lead to delivery, and discover new partnership opportunities.

3. Account Registration

4. Subscription Plans

Free Plan

Pro Plan ($19.99/month)

Payment Terms

5. Cancellation and Refunds

Cancellation

No Refund Policy

All subscription fees are non-refundable. We do not provide refunds or credits for any reason, including but not limited to:

Notwithstanding the above, we will honor refund requests where required by applicable law.

Payment Processing and PCI Compliance

All payments are processed by Stripe, Inc., a PCI DSS Level 1 certified payment processor. Mingo does not collect, store, transmit, or have access to your full credit card number, CVV, or other sensitive cardholder data. Your payment information is submitted directly to Stripe via their secure, encrypted infrastructure. By subscribing, you agree to Stripe's Services Agreement and Privacy Policy. For questions about payment security, please refer to Stripe's security documentation.

6. Gmail Integration

The Brand Deal Finder feature allows you to optionally connect your Gmail account. By connecting Gmail, you acknowledge and agree that:

7. Acceptable Use Policy

You agree NOT to use Mingo to:

8. Content Ownership and Licensing

9. Content Monitoring and Removal

While we do not actively monitor user content, we reserve the right to:

10. Service Availability

11. Data Backup and Loss

12. Termination

We may terminate or suspend your account immediately, without prior notice or liability, at our sole discretion, for any reason, including:

Upon termination, your right to use the service will cease immediately. Your content may be deleted after account termination.

12a. DMCA / Copyright Takedown Policy

Mingo respects intellectual property rights and expects users to do the same. If you believe that content on Mingo infringes your copyright, please send a written notice to [email protected] with "DMCA Takedown Request" in the subject line, including:

We will respond to valid DMCA notices by removing or disabling access to the allegedly infringing content. Repeat infringers may have their accounts terminated.

12b. No Guarantee of Results

Mingo provides tools to help you manage brand deals and discover potential collaboration opportunities. We do not guarantee that use of the Service will result in brand deals, revenue, business opportunities, or any specific outcome. The Brand Deal Finder feature identifies potential opportunities based on email patterns and keywords — detections may be inaccurate, incomplete, or irrelevant. Any business decisions you make based on information from Mingo are solely your responsibility.

12c. No Uptime or Feature Guarantee

We do not provide any uptime guarantee or service level agreement. We reserve the right to modify, suspend, or discontinue any feature of the Service at any time without notice or liability. This includes but is not limited to the Gmail integration, analytics features, and brand portal functionality. We have no obligation to maintain any specific feature set indefinitely.

13. Intellectual Property

The Mingo name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Mingo or its affiliates. You may not use these marks without our prior written permission.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Mingo SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR $100, WHICHEVER IS GREATER.

16. Indemnification

You agree to indemnify and hold harmless Mingo from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

17. Dispute Resolution and Arbitration

Any dispute arising from these Terms or your use of the service will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may seek injunctive relief in court for intellectual property infringement. Arbitration will take place in Dallas, Texas.

Class Action Waiver: You agree to waive your right to a jury trial and to participate in class action lawsuits or class-wide arbitration. All disputes must be brought in your individual capacity only.

Opt-Out: You may opt out of this arbitration agreement by emailing [email protected] with "Arbitration Opt-Out" in the subject line within 30 days of first accepting these Terms. Your notice must include your name and email address.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Dallas, Texas.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or service notification. Your continued use of the service after changes constitutes acceptance of the modified Terms.

20. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms constitute the entire agreement between you and Mingo regarding the service and supersede any prior agreements.

22. Contact Information

For questions about these Terms, please contact us: